Address negative comments professionally and promptly. Use them as an opportunity to demonstrate excellent customer service and resolve issues publicly or privately.
How can I deal with negative comments or feedback on social media?
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About the Author: Gyan Sharma
Experienced digital marketer and researcher for 17 years, specializing in Search Engines and digital marketing trends. Passionate about uncovering innovative marketing methods. Formerly collaborated with B2B listing portals, gaining insights into SME challenges. Firm believer in understanding the economic ecosystem as a key to success,
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